You’ve delivered the work. The client’s satisfied. But the invoice? Still pending.
If you run a consulting, IT, legal, or creative services firm, this scenario is all too familiar: your team puts in the hours, delivers high-quality work, and keeps the client happy—but the payment? It’s still sitting in someone’s approval queue. Meanwhile, your most critical expenses—salaries, contractor fees, travel costs, and tools—don’t wait.
This mismatch between when you earn and when you get paid creates constant pressure on working capital. For people-powered businesses, where the primary cost is talent, this isn’t just a finance issue—it’s a growth constraint.
What makes it harder is that scaling a professional services firm already involves complex challenges: attracting and retaining skilled talent, managing client expectations, maintaining billable utilization, and meeting monthly payroll. When cash flow is unpredictable, these goals feel more like juggling acts than strategies.
Even with a strong sales pipeline, growth can stall simply because you’re not getting paid fast enough to reinvest. That’s why more firms are now viewing receivables and collections not just as back-office tasks, but as strategic levers for sustainable growth.
According to ResolvePay, 70% of companies report Days Sales Outstanding (DSO) above 46 days, far beyond the healthy 30-day target. That’s not just a delay—it’s a direct hit to working capital.
Late Payments = Lost Profit
Every extra 15 days of DSO can shave over 1% off EBITDA, as per Upflow’s 2024 benchmark. That kind of margin loss affects everything—from growth planning to resource allocation.
And it’s not just financial.
Finance teams are spending 10–15 hours per week chasing payments, emailing reminders, and updating spreadsheets. That’s valuable time better spent on forecasting, budgeting, and strategic work.
Add rising interest rates to the mix, and the cost of covering payroll while you wait on receivables grows even higher. It’s not just a cash flow issue—it’s a profitability and scalability issue.
Why Traditional Collection Methods Fail
Many firms still rely on manual follow-ups, early-payment discounts, or stern reminder emails to nudge clients. But in today’s busy B2B environment, these methods fall flat.
Clients are juggling dozens of vendors and hundreds of invoices. Yours may simply get overlooked, no matter how urgent your reminder is.
Discounts reduce your margins. Aggressive follow-ups strain relationships. And chasing payments wastes time.
A Better Way to Get Paid: Meet Unity’s Cash Collector
Let’s face it—manually chasing invoices is outdated, inefficient, and unsustainable. In today’s fast-paced business environment, service firms need more than just polite reminders. They need a smarter, scalable way to automate the entire invoice collection process while preserving client relationships.
That’s where Unity’s Cash Collector comes in.
Built specifically for professional service businesses, Unity’s Cash Collector is an automated dunning and receivables management tool that helps you reduce DSO (Days Sales Outstanding), improve cash flow, and get paid faster—without awkward follow-ups or endless manual tracking.
1. Smart, Automated Reminders
The moment an invoice ages past a certain threshold, Cash Collector sends out automated, personalized payment reminders. These are delivered via multiple channels—email, SMS, or even Slack—ensuring your client sees the nudge no matter where they work.
No more spreadsheets. No more forgotten follow-ups. Just intelligent outreach at the right time.
2. Built-in Escalation Logic
If a payment still hasn’t arrived, Cash Collector escalates the communication automatically. But it does it with finesse—escalating through the right channels in a way that’s respectful, professional, and relationship-friendly.
No pressure. No missed invoices. Just smart automation that works behind the scenes.
3. Friction-Free Payment Experience
Each reminder includes a secure, one-click payment link powered by Unity’s native payment portal.
There’s no need for clients to log in, search for old invoices, or contact your finance team. They can review and pay directly—on the spot, from any device.
Why Every Service Firm Needs This
If your business depends on recurring billing, project-based payments, or time-and-materials invoicing, then Unity’s Cash Collector isn’t just helpful—it’s essential. Here’s what it delivers:
- Faster payments without awkward conversations
- Improved cash flow and reduced reliance on credit lines
- Fewer write-offs and delayed receivables
- More time for your finance team to focus on forecasting and growth
The Impact
Implementing Cash Collector helps you:
- Reduce DSO
- Improve cash flow
- Protect profit margins
- Maintain strong client relationships
- Free up your finance team for higher-value work
Get Paid Without the Pain
Late payments shouldn’t hold back your business.
With Unity’s Cash Collector, you can turn outstanding invoices into working capital—without chasing, nagging, or discounting your services.
Explore: Unity’s Cash Collector
Faster payments. Better relationships. Stronger growth.
